The service charge will be advertised by the company that you are calling. Calls to other non-geographic numbers: Freephone calls starting or are free from mobiles. Calls to numbers will cost 75p per minute. Pay As You Go: JAM Packs are valid for 30 days from the point of purchase or until used if sooner. Packs will auto-renew every 30 days if the customer account has sufficient airtime balance. Your existing pack will auto-renew unless you have cancelled it or have told us that you wanted to change it. Person-to-person UK texts only delivery notifications excluded.
UK allowance of minutes, texts and data can be used in the EU at no extra cost subject to Fair Use limits. Register online to change packs, top-up and make the most out of Virgin Mobile, visit virginmobile. Nokia is a registered trademark of Nokia Corporation.
All images used are for illustrative purpose only. M obile Broadband: Usage amounts given as example only. Credit check and payment by Direct Debit required. If you cancel during the contract you will incur an early disconnection fee. Data bundle is for use within the UK only. Access and speeds are subject to network coverage. Voice-Over-Internet Protocol is not supported.
Roaming charges apply to your use outside the UK. Pay Monthly terms of service apply. For full terms and conditions visit virginmobile. Virgin Media Connect App: Requires iOS 9 or later and Android 5 or later. Virgin Mobile customers: Virgin Fibre customers: For setup: Mobile data connection required for Virgin Mobile customers. UK only.
Experience varies by location and number of users. It is not always possible to guarantee that we will be able to offer this app on every device, platform and operating system version or variant. Terms and conditions apply. Guaranteed next day replacement: Applies to all claims accepted before 6pm Sunday to Friday. Money back guarantee: Prepaid packaging will be provided to post it back. Pay Monthly customers will be charged for any airtime used.
Calls and texts prior to return will be charged at 31p per minute and 13p per text. Results announced in October each year and valid for one year. Faster average 4G speed: Ookla trademarks used under license and reprinted with permission. F-Secure with Virgin Mobile offer: Not available on BlackBerry. Up to 5 devices. Ends after 12 months unless you opt to continue. MMS messaging: Spending Caps: In line with EU Legislation, spending caps are now available to all pay monthly customers who have joined or re-contracted with Virgin Media on or after 24 September Increasing or removing your cap will take effect immediately, but any reduction in spending cap will take effect from your next bill cycle.
Any changes will be confirmed via text. Spending caps will not override the credit limit. Usage-related charges including but not limited to calls or texts to premium or international numbers or roaming outside of the EU count towards the cap; one-time charges including but not limited to late payment fees and paper bill charges do not count towards the cap. Caps available to all new and re-contracting customers.
View and change your cap through Virginmedia. Virgin Media Protect consists of:. Payment is collected in a single monthly premium by Asurion Europe Limited. If either the insurance or the Mobile Rescue is cancelled, the other is cancelled automatically. Nobody likes reading the small print, but to avoid any surprises, please: Virgin Media Protect gives worldwide cover to protect your device against:.
You're covered as soon as the device is in your hands. You're covered when you lend your device to family or friends and whenever you travel abroad. We don't offer 'new for old' cover so any replacement device you receive may be refurbished to our standard using original equipment manufacturer parts. You can buy Virgin Media Protect provided:. You can also buy Virgin Media Protect if you and the main. If at any time you or the authorised user are no longer going to be resident in the UK, you need to contact us using the details above and let us know.
Your cover will be automatically cancelled. Your monthly premium and claim excess fee the amount you have to pay towards the cost of your replacement device to complete a claim is based on the value of your device at the time of purchase and confirmed in your welcome letter. As devices age they will fall in value and so from time to time we may adjust your excess fee downwards.
Call us to find out your current excess fee. Please have a payment card ready to pay your claim excess fee. We accept MasterCard and Visa debit or credit cards. If you report a claim to us more than 90 days after discovering the loss, theft, fault, breakdown or damage to your device, we will still consider your claim, but it may impact our ability to assess your claim and could, in some cases, result in it being declined. We will ask you to provide relevant information to support your claim.
When you make a claim, we'll block any lost or stolen device automatically before sending a replacement. We won't be able to complete your claim until you agree to our blocking that device. Once your claim is completed, we and only we can unblock that device. We aim to send a next-day 'as new' replacement for claims approved before 8. For claims accepted outside of these times, you will receive your 'as new' replacement phone within 2 days.
Please make sure someone is in to sign for the delivery. Your replacement comes with:. As soon as you receive your replacement device, the original claimed-for device the faulty or damaged device or the lost or stolen device if later recovered becomes the property of the Insurer and must be returned to us within 15 days.
Otherwise, we'll charge a non-return fee based on the value of the non-returned model to the payment card used to pay your excess fee. The device is your responsibility until it arrives with us. Please make sure that when you go to the Post Office that you get proof of postage this is free and confirmation of the weight of the package you are returning to us.
We will not approve any further claim until you have returned the claimed-for device or paid the outstanding amount. You must comply with our reasonable instructions including switching off or uninstalling any app which prevents our access to remove data from the claimed-for device. If you refuse to do it we will not proceed with your claim. If you fail to do it we will treat that as a non-return and may charge you a non-return fee. You can call or email us to cancel your policy See section I. You can cancel within the first 28 days and if you haven't made a claim we'll refund any premium paid.
Otherwise, you can cancel at any time and cover will finish at the end of the paid-for period. When you buy another device from Virgin Media on the same mobile number and add insurance, we'll cancel cover on your old device automatically. We'll set up a policy for the new device and confirm your cover start date, premium and claim excess in writing. We may change your policy terms or alter the premium or excess fee for future periods of cover based on significant adverse claims experience, significant increase in our operating costs, inflation, economic and environmental factors, and changes in legislation, taxation or interest rates.
If we make any change that improves your cover, we may apply it straight away without notice. You can call or email us See section I. If we can't resolve your complaint right away, we'll email or write to you within five working days to outline our next steps. You need to contact them within 6 months of receiving our final decision. The service is free and we are bound by any decision the Financial Ombudsman reaches.
This won't affect your statutory rights or prejudice your right to take subsequent legal proceedings. See financial-ombudsman. This insurance is administered by Asurion Europe Limited 'Asurion' , which is authorised and regulated by the Financial Conduct Authority no. Go to fca. You and the Insurer may choose which law will apply to this contract. Unless we agree otherwise, Virgin Media Protect is governed by the law of the part of the United Kingdom that you live in England and Wales, Scotland or Northern Ireland and all communication from us will be in English.
Any payments collected by Asurion under these terms and conditions are collected on behalf of the Insurer. We will communicate with you by SMS, email or in writing using your given contact details. We will also send certain communication regarding your policy by SMS to the mobile number associated with your airtime contract. Write to: We understand the importance of protecting your privacy. We want you to understand what personal information also known as personal data we collect, why it is collected, how it is used, and other important information so that you are informed and there are no surprises.
Personal information we collect when you use our services is needed for the following purposes:. Legitimate interests: Comply with legal requirements: We also use your personal information to comply with any other UK or EU legal requirements. If you do not desire for your personal data to be processed in accordance with these terms, you may cancel your contract at any time in accordance with the terms and conditions.
If you fail to provide certain information when requested, we may not be able to provide the services for which you have contracted, such as processing a claim. Where to turn with questions. If you have any questions on this notice, please contact our Data Protection Officer by postal mail or email anytime. We may collect the below types of personal information:.
Additionally, in order to process your claim, Asurion or its affiliates may request your shipping and billing information, credit card information or other preferred payment means. We will not use or disclose your personal information to third parties except as disclosed in this notice. Asurion may transfer your personal information to:. Non-affiliated companies that include telecommunication carriers, credit card payment processors, security services providers, service providers who send communications on our behalf and third parties providing claims fulfillment, supply chain logistics, data center operations, information technology, customer service and quality assurance monitoring of customer service.
These companies are required to comply with the principles set out in this notice and only use such personal information for the purposes for which it was provided to them;. A third-party, in the event of a proposed or actual purchase, sale including a liquidation, realisation, foreclosure or repossession , lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of its business or of any assets or shares of our business or a division thereof in order for you to continue to receive the same or similar products and services from the third-party.
In these circumstances, personal information may be shared with the actual or prospective purchasers or assignees, or with the newly acquired business. To determine the appropriate period which we will keep your personal information before we securely destroy it, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of If a child is accessing services without your consent, please contact us by using the information provided below so that we can remove any personal information provided. Personal information we collect from you may be processed by Asurion and third-parties as described in this notice in the United States and other countries and used consistent with your relationship with Asurion and the practices described in this notice.
We have implemented technical and organisational measures designed to provide appropriate levels of security for your personal data. Reasonable administrative, logical, and physical controls are in place to prevent your personal information from being accidentally lost, used, or accessed in unauthorized ways. While we take various steps to ensure the accuracy and completeness of your personal information, we rely upon you to provide accurate and complete personal information when interacting with us. Under certain circumstances, by law you have the right to:. This enables you to receive a copy of the personal information we hold about you.
Valid requests will be honored within 30 calendar days of request. This day period may be extended for another 2 months for complex requests with notification of the reasons for the extension to you. Any such requests should be submitted to the Data Protection Officer. You will not have to pay a fee to access your personal information or to exercise any of the other rights. However, we may charge a reasonable fee if your request for access is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
In addition, there may be requests that we are unable process because of other EU legal requirements. If a request is denied, we will notify of the reason. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it. However, if you have a complaint regarding the processing of your personal information, we request that you first contact the Asurion Data Protection Officer as indicated in the Where to turn with questions section of this notice and we will reply promptly.
Call charges apply when calling from abroad. To find out more about the cost of using your phone abroad visit virginmedia. Please note standard charges apply, please check with your network operator for rates. While stocks last. Service availability is not guaranteed. Online features of specific games may be withdrawn on reasonable notice - eu. Approved payment method details required. Full terms apply: PSN Terms of Service at eu.
Official FIFA licensed product. Any phone when traded in for Samsung Galaxy Note9. Offer ends 30th September For terms and conditions and to check the cashback available for your handset, see virginmedia. Information correct at publication. Download from Xbox Live: ISP fees apply; significant storage required.
Xbox Live Gold required to play. HDR functionality available with supported games and TVs. Game Pass subscription game selection varies over time. Learn more at xbox. Based on price drop compared to previous month. Available while stocks last. Samsung Galaxy J3 with tablet: Model may vary.
If you're a regular flier with easyJet, it could make your life a little more pleasant. Full offer terms and how to get your upgrades at Three. See types of offers. Well now Three have a version of their own called Wuntu. It works for pay monthly and pay as you go customers. All you have to do is download the app and it keeps you up to date with what special offers they have available it's almost like Groupon if you've used that before. The offers tend to be discounts off online and high street shopping, cinema tickets etc.
The kind of small purchases you make every now and then. There are some limited-number total freebies on things like coffees and pizzas too.
You'll have decide whether Wuntu is something you'd actually use on Three and if it's something you think would make you choose them over Virgin, who have nothing similar to offer their mobile customers. See the types of offers you get on Wuntu at Three. Keep unused data. Most people's data usage varies from month-to-month, depending on what you've been doing with your phone.
Sometimes you'll get right near your data-limit or over, sometimes you'll get nowhere near. It lets you keep unused data to use next month instead. It's a second chance to use it. This is something that Three don't offer their sub-network SMARTY does pay you back money for unused data though , so if you're sensitive about your data usage and wastage, Virgin could be a better choice than Three.
Everything it covers. It's not unusual for mobile providers to throw in the occasional free subscription to increase the overall value of your mobile package. And it's a genuine freebie, you don't have to set up a paid subscription for later. It includes things like protection for lost or stolen devices, anti-virus software and child-safe browsing see a full list of features here on the Virgin Mobile website. For us, this is one of those "why not? It ties in well with protecting your mobile device and it's free, even if they might try flog it to you later for a charge.
How you add free internet security at virginmedia.
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But it really comes down to taste and what you'd find more useful. Virgin's added benefits aren't to be sniffed at. Use our price comparison tool to compare their pricing on a plan with minutes, texts and data you're after. See SIM only offers. There are two triple data ones that are ultra-competitive:. See all Virgin's offers on one page at virginmedia. It's hands-down the best value plan on the market temporary offer. If you don't need that much data, there's excellent pricing on other SIMs including: Savings over the course of 24 months. See all latest Three offers. Any upfront cost.
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How to upgrade early. There are a few things to watch with Virgin Mobile: This does have some benefits though. See Virgin's full range of phones. Compare prices. We'd describe Three's phone contracts as being 'conventional mobile contracts' because they all last 24 months, and there's no loans or credit agreements to get involved with, and no early upgrades either. Three's phone range is very similar to Virgin's.
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We've built a new tool for you to compare phone contract prices on Three, Virgin and other mobile networks. Just select the phone you want, the minutes, texts and data, you need and it shows you how each mobile provider stacks up in terms of price. Or look at our popular model example comparison further down the page to compare Virgin Mobile and Three's starting prices on some of the best selling phones.
Compare mobile phone contracts at simsherpa. There are no upfront costs on Virgin, which could swing it for some. Compare phone contracts.
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Read our full Three review. Read Three vs EE guide. Read Three vs O2 guide. Read our Three vs Vodafone guide. Read Three vs BT Mobile. Read Three vs giffgaff guide. Read our Virgin Mobile review. Read broadband customer guide. Vodafone review. Change your cookie settings Cookies are small text files that are saved on your computer when you visit some websites. Here are the types of cookies we save.
You also can change your settings below: Page tracking cookies These cookies: Allow page tracking cookies? Decision-remembering cookie This single cookie: Allow decision-remembering cookie? Your trusty guide to mobile. Virgin Mobile vs Three: Mobile networks. Added benefits. Deals and pricing. Live special offers today Virgin Mobile's extra data deals.
It's hands-down the best value plan on the market. And it's available for a limited time only. How their mobile networks compare. Here's how Virgin and Three's coverage across the UK compares. Check coverage before you sign up Don't just look at your home postcode but where you work, your commute, where you go for pleasure: Three network map. Alternative coverage checkers. Our verdict on coverage: Visit virginmedia.
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Visit Three. We look to see if Three or Virgin Mobile have quicker downloads. But overall, we'd still expect greater overall 4G download speeds on Virgin vs Three. Neither provider has universal coverage across the country, so there will still be times when you find yourself with only a 3G connection, so it's worth knowing how Virgin Mobile and Three compare: We expect Virgin and Three's 3G speeds to be practically identical.
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Both allow for loading web pages quickly, audio streaming and videos with some buffering. Our verdict on 4G speeds: See supported phones at Three. How to get free WiFi at virginmedia. Our verdict on extra network features: Honours even. Virgin Mobile and Three's benefits compared. Free data schemes: How Go Binge works at Three. See all free apps at virginmedia. Virgin don't have anything quite as generous as Three's Go Binge in terms of writing off the cost of data for specific apps but they do still have something: Our verdict on free data schemes: Win for Three. Free roaming: See all free countries at Three.
See all free countries at virginmedia. Our verdict on inclusive roaming: A win for Three. Other benefits you get on Three but not on Virgin Mobile Here are the key benefits you'd miss if you joined Virgin instead of Three. Get easyJet upgrades see how at Three. See types of offers at Three. Keep unused data full details at virginmedia. Everything it covers in Virgin's guide at virginmedia. Our verdict on this topic: Narrow win for Three. Look out for each provider's special offers, which we've flagged below too: Choose what you want in your deal: Deal options.
Choose mins, texts and data: Choose data speed 3G or 4G: Choose max contract length: Minimum data speed Any. Maximum contract length Any. Deals have been updated below. Choose which networks you'd consider: Sorry, there are no results matching this combination. Please change your search using the filters above. Check coverage. Point1 Point2 Point3.