Telephone screening interview sample questions

Phone interviews are often used by recruiters to perform an initial screening to ensure the candidates they advance to the hiring manager meets their minimum requirements. Some employers only require one phone interview, but others might request two or three with different members of their staff including the hiring manager before they ask you for an in-person interview.

Because you cannot rely on body language when communicating with your interviewer by phone, it is important to be thoughtful about your tone and language to provide a clear, helpful answer. Unlike in-person interviews, however, you do have the ability to refer back to notes. You might consider taking that opportunity to plan out your answers to common phone interview questions.

Phone Interview Questions and Best Answers – Top 11 Questions

If you do write down outlines or notes, remember to sound natural instead of like you are reading directly from a page. In this article, we will outline information on and example answers to commonly asked phone interview questions to prepare you for your next call with an employer. Generally during phone interviews, employers are seeking general, high-level information about you and your background to see if they should advance you to the next step in the hiring process. Each employer has a different set of questions for phone interviews, but there are several commonly asked questions.

Below are several phone interview example questions and answers you can use as inspiration when preparing for your interview. Recruiters and hiring managers will likely start a phone interview by asking about your background.

Phone interview questions and answers - 5 tips (use today!)

This is a simple way for them to learn more about you. While you can include a few personal details that allow the employer to understand how you lead a well-balanced life, you should focus on professional qualifications and accomplishments. Example answer: My passion for education makes me confident in my ability to fulfill the role of Academic Advisor at River Tech.

Currently I work as an Academic Advisor at Coral Springs University where I support a student body of 3, students and am assigned to directly counsel 1, of those students per year. My responsibilities include making course schedules for each student every semester, addressing student concerns, and meeting with students to discuss change of major, program evaluations, and grade concerns.

10 Critical Phone Interview Screening Questions

Before that, I studied education at Hawaii Western University. My degree in secondary education with a minor in psychology taught me the knowledge needed to properly advise students. Throughout my career, I have made a point to be the Academic Advisor I wish I had around when I was a student in college. I am willing to do what it takes to ensure the success of my students.

For more information on answering this question, visit Interview Question: How you describe yourself. I find this pressure inspiring and a great motivator for the rest of the team.

In fact, over the past year, I was able to help my team shorten our average product time to market by two weeks. To answer this question, use details listed in the job description that made you want to apply. This can be duties listed in the job description, details about the company or something about the job that aligns with your career goals. I am passionate about working in the environmental protections space, and it is time for me to make a change. I feel your company is the perfect place for me to do that.

Recruiters might ask this question during a phone interview to understand more about your current work situation. When explaining why you want the job, remember to stay positive about your current employer if you currently have a job. It sounds like many of the daily tasks include processing vendor creation, journals, check requests, wire transfers and invoice for payments.

Can you tell me more about why this position is open and what needs the team needs? To answer this question, research the company by visiting their company page, their website and recent press releases or news stories. Select a few key items from your research that align with the company.


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  • Phone screen interview questions;
  • Phone Interview Questions.
  • Sample of a general telephone screening template;
  • Phone Interview Questions & Best Answers?

For example, you might be inspired by their mission, interested in their product or excited about their growth in the industry. I read your recent press release about implementing a truly innovative rewards program for guests at all levels, even those visiting for the first time. Your company continues to set precedence for quality service and experience, and I am looking for a career working toward that kind of mission. Employers might ask this question during your phone interview to see if there are any red flags about your employment situation. If you are currently employed but are looking for new jobs, simply explain why.

You should make your answer focused on your career instead of personal reasons or small preferences like hours or commute time. For example, you might be looking for new jobs because there are few opportunities for growth or movement in your current role. Understanding what you are passionate about or what motivates you might help employers decide whether you might be a good fit for the position.

Phone interview questions with example answers

If you are passionate about helping people, for example, and are interviewing for a largely independent role with little interaction with others, the position might not be a good fit for you. To answer this question, think of broad ways you are motivated both in and out of work. Consider how your passions might align with the role. There is so much helpful, valuable digital information on the web. After briefly introducing yourself and the company—and ensuring that the candidate has the time to chat—launch into your preset list of interview questions.

Karen Mattonen, executive recruiter at Advanced Career Solutions, targets questions to the job she is recruiting for. She suggests these:. Of course, you can supplement some of these 10 questions with some standard-issue interview questions, such as:.

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And if you still have time for more, consider asking one of these essential 27 behavioral interview questions. Your email address will not be published. Are you still interested and available for the job? It makes sense to ask this question right off the bat so you can determine if the person has found another job or is otherwise out of the market. That way you have only spent a few minutes in closing the case on this applicant. Can you tell me what attracted you to apply for this position? This question is a wonderful litmus test that you can use to evaluate how your job opening ranks with the applicant.

If the applicant can enthusiastically provide key details about why they applied for your role, you can bet your opportunity is one of only a handful the applicant has applied for — or cares about. Here are the key requirements for this job. Can you confirm — with specific details — that you meet these requirements? This question gives you key insight into whether or not the applicant has the core qualities you seek from the ideal candidate. What are your biggest accomplishments related to this job?

Please be specific, describing your role in achieving the accomplishment and key outcomes, quantified when possible. Because many jobseekers are not very good at tracking and recording accomplishments on their resumes, this question forces applicants to provide detailed information about what they consider most important — and what they achieved.

Can you tell me about where you are in your job search — and what you hope to accomplish? The answer to this question can provide many insights.

General telephone screening questions: Sample template - MaRS

Describe your ideal working situation work environment, hours, travel, and the like. Knowing their expectations can help you determine fit. From my experience coaching jobseekers, I can assure you many applicants will be unprepared to fully answer this question, but the response will certainly give you an idea of their interest, insights, and self-worth. What is your availability for an interview in the next week to 10 days?

This question can result in two pieces of key information. First, how hungry is the applicant? Will they push for an interview sooner? Second, if the applicant is unavailable for your timetable regardless of the reasons , they may be need to be eliminated. Is there anything else relevant to the job and your candidacy that we have not discussed that you want to discuss?


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